A brief outline of my design process

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• You watch an initial video of how I work

• We have an online meeting to discuss your website needs

• You complete my design forms, pay your deposit, and provide any required material to me such as photos.

• We have an online meeting to view and discuss the first draft of your website.

• You get two rounds of edits, meaning, you can provide two list of edits, usually by email, included in your fee.

• We meet one final time online to get your website live, linked to Google, and signed up to Wix.

• I send my invoice for the final amount.

• I provide an edit service for future edits costing £40 per hour. However, you will be able to make most edits yourself with ease, which is why I recommend Wix.

 

My Web Design Terms and Conditions

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1. I recommend certain software options. I am not affiliated to these companies, and the prices and information are correct at the time of writing. You are responsible for checking the price and functionality of Wix, its upgrade packages and other software options.

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2. To have a Wix website with a connected domain name, you will need to sign up to a Wix account, and pay a monthly Wix subscription. (There is also a free version, where you have a live website, but it is not found on Google and search engines.)

3. To link your site to Google, you will need a Google account/login (you do not need a Gmail address for
this.

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4. I use a standard, Wix privacy policy on your website. You are responsible for ensuring this meets your GDPR needs - e.g. the GDPR policy in your country or for your chosen insurer or registering body.

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5. My ‘Getting Online’ eBook is for paying website clients only. You are not permitted to share it in part or in full. Any prices and recommendations are correct at the time of writing.

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6. I reserve the right to use your completed website in my marketing documentation. Examples of this may include showing your website to others clients.

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7. I start work on your website once I have received all of your completed forms, required documents/photos and deposit payment.

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8. Once you submit your design forms and I start work on your website, I am not obliged to carry out major changes to your agreed design brief. Once your first draft is ready, you get two rounds of edits - usually an email from you to me, clearly laid out with the edits that you require. You get just two rounds of this - in order for me to keep my time and website costs affordable to you. 

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9. In the unlikely event that you cause substantial delays in providing the required information that I need to complete your site, or if you are unavailable to further the progress of your site, I reserve the right to prioritise other clients’ work.

10. On our final call, you may be required to share your screen with me, so I can help get your website live. You will need to join the call from a laptop or desktop.
 

11. Any final required edits (ie errors, typos, broken links) must be requested within 72 hours of our final website call. This is for operationally required changes, and does not include changing your mind after your two rounds of edits.

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12. Your remaining fee for my design services is due upon the design completion of your website. I reverse the right to invoice you within four weeks of completing your website as far as I am able, for immediate payment, should you cause delays to your website being finished or going live.

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13. I will link your booking software to your website. But you will need to set up your own booking software settings - eg set your calendar availability, link it to your bank if taking payments, tell your chosen booking software what appointments you want to have etc.

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14. I provide a website design service, with a lot of additional support and guidance. Once your website is live on the internet, the running, maintenance and any future edits of your site, and any associated software, is your responsibility.

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Website Privacy

This website uses cookies to improve and personalise your experience, by remembering you and your preferences during your visit(s) to the site. You can decline these cookies on your first visit, or edit your browser setting to decline cookies at ay time.

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What information is collected and why?

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I use the information you provide in the contact form to communicate with you regarding your query, to answer any questions you contact me with, and to contact you from time to time about my services.

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This website collects and stores the information that you enter on the website or provide in any other way. It collects the Internet protocol (IP) address used to connect your computer to the Internet; and computer and connection information. It may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. It also collects personally identifiable information, if given.

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How is information collected?

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When you complete the contact form, the website collects the personal information you provide such as your name, address and email address. Your personal information will only be used for the specific reasons stated above.

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How does the website store, use, share and disclose information?

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This website is hosted on the Wix.com platform. Wix.com provides the online platform that allows me to inform site visitors about my business and services. Site visitor data may be stored through Wix.com’s data storage, databases and the general Wix.com applications, on secure servers behind a firewall. 
 

How do I communicate with site visitors?

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I may contact you to reply to your enquiry, or to notify you from time to time with updates about my services, or as otherwise necessary to contact you to enforce any user agreement, applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email or phone.

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How does this site use cookies and tracking tools?

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This website tracks personal information through the use of cookies. Google Analytics and other applications offered via the Wix App Market may place cookies or utilise other tracking technologies through Wix´s services. Such applications may have their own policies regarding how they collect and store information.

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How can I make changes to the data you hold?

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Please contact me via the contact details on this website if you would like to access, correct, amend or delete any personal information that I have about you.

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Privacy policy updates

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I reserve the right to modify this privacy policy at any time, so please review it if you require to do so. Changes will take effect immediately upon their posting on the website.

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Data Protection Complaints

If you have any concerns about how your personal data is handled, you may submit a complaint using the contact details provided on this website. I will acknowledge receipt of your complaint within 30 days and investigate and respond without undue delay in accordance with applicable UK data protection laws. If you are dissatisfied with the response, you may also raise your concern with the Information Commissioner's Office (ICO).

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Image Attribution and Copyright

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Unless otherwise stated, images on this website are either my own images, or from Vecteezy.com, Unsplash.com and Wix.com.​ ​Where attribution is required, please click on an image for more details. ​​I make every effort to respect copyright and do not knowingly use, reproduce, or distribute images without the necessary rights or permission. If you believe an image has been used without appropriate attribution or permission, please contact me in the first instance so that I can investigate and, where necessary, resolve the matter promptly.